Contact Drool

We are a US-based team and we read every message. Whether you have a question about an order, need product help, or want to follow up on a return, here is how to reach us.

Email

support@droolmint.com
We respond within 24 to 48 hours on business days.

Phone

+1 (800) 994-7238
Calls are answered or returned during business hours.

Customer service hours

Monday through Friday: 9:00 AM to 5:00 PM (MST)
Closed Saturday, Sunday, and major US holidays.

Mailing address

Drool, a Better in Bulk LLC brand
22530 N 62nd Ave
Glendale, AZ 85310
United States

What to include in your message

Your order number, if you have one
The email address used at checkout
A short description of what you need help with

Returns and refunds

Review our Refund Policy, then email support@droolmint.com with your order number and a brief explanation of the request.

Press, wholesale, and partnerships

Email support@droolmint.com with Press, Wholesale, or Partnership in the subject line.

Drool is operated by Better in Bulk LLC, an Arizona limited liability company.